Terms and Conditions
Last Updated: 06 November 2024
Welcome to Acuhear Pte Ltd, a leading provider of hearing aid products and related services. By accessing or using our website (input website later) and purchasing products or services from us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the Site.
Use of the Website
Eligibility
You must be at least 18 years old and capable of forming legally binding contracts under applicable law to use this website.
Account Registration
To access certain features of the Site, you may be required to create an account by providing personal details such as your name, email address, and payment information. You agree to keep your account details confidential and are responsible for all activities that occur under your account.
Permitted Use
You agree to use the Site and its services for lawful purposes only. You may not engage in any activity that disrupts, damages, or harms the Site, including uploading or transmitting viruses, spam, or harmful content.
Products and Services
Product Availability
We strive to ensure that all products listed on the Site are available, but we cannot guarantee that all items are in stock at all times. In the event that a product is out of stock, we will notify you promptly and offer alternatives or a refund.
Product Descriptions
We make every effort to ensure that product descriptions, images, and specifications are accurate. However, we do not warrant that they are error-free, complete, or up-to-date. Colors of products may vary due to monitor settings.
Pricing
Prices on the Site are displayed in Singapore Dollars (SGD) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to adjust pricing without prior notice, but you will be charged the price displayed at the time of purchase.
Order and Payment
Order Process
Once you place an order, you will receive an order confirmation email. This does not constitute an acceptance of your order. We reserve the right to refuse or cancel any order for reasons such as product availability, pricing errors, or suspicion of fraudulent activity.
Payment
Payment for orders must be made through the payment methods provided on the Site. By submitting payment information, you represent and warrant that you have the right to use the payment method provided and that you authorize the payment.
Shipping and Delivery
Shipping
We offer shipping to locations within Singapore. Delivery times may vary based on your location and the shipping method selected. Delivery charges will be calculated at checkout.
Risk of Loss
Once the goods are delivered to the carrier, risk of loss passes to you. We are not responsible for lost or damaged items once they have been shipped, but we will assist you in filing a claim with the carrier if applicable.
Returns and Refunds
Return Policy
If you are not satisfied with your purchase, you may be eligible for a return or exchange, subject to our Return Policy. Items must be returned within [X] days of receipt in original condition and packaging.
Refunds
Refunds will be processed to the original payment method after the return is approved. Shipping charges are non-refundable unless the return is due to our error.
Privacy and Data Protection
Your use of our Site is also governed by our Privacy Policy, which can be found at [link to privacy policy]. By using the Site, you consent to the collection, use, and disclosure of your personal data as outlined in our Privacy Policy, in compliance with the Personal Data Protection Act (PDPA) of Singapore.
Intellectual Property
All content, including text, graphics, logos, images, and software, on the Site is the property of Acuhear Pte Ltd or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written consent from us.
Limitation of Liability
General Limitation
To the fullest extent permitted by law, Acuhear Pte Ltd and its affiliates, directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from your use of or inability to use the Site or the products and services provided.
Product Liability
Our liability for defective products is limited to the cost of the product or service, and we are not liable for any damages caused by misuse, improper handling, or failure to follow usage instructions.
Changes to Terms and Conditions
We reserve the right to update or amend these Terms at any time. Any changes will be effective immediately upon posting on the Site, and the date of the last update will be noted at the top of this page. By continuing to use the Site after any modifications, you agree to the updated Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Singapore.
If you have any questions about these Terms, please contact us at:
Acuhear Pte Ltd
Phone: +65 9660 4327
Acuhear Pte Ltd
Date: 06 November 2024